For the fastest response to any queries, please email your enquiry to sales@tinknstink.co.uk.

We accept official purchase orders, please use the purchase order option when checking out and enter your order number.

Shipping to Domestic Addresses within the UK

                     

We understand that you are eager to receive your items safely and promptly after placing your order. With this in mind, we are pleased to announce that we have, free, express, standard and economy delivery services available. We are also happy to arrange courier deliveries for big bulk orders. In this instance, we ask that you contact us directly so that we can formulate an accurate cost for you. All these options are displayed (where appropriate) as you begin the checkout process.

We use Royal Mail as our preferred delivery option. For more information about any Royal Mail service delays, please follow the link below:

 

A list of UK shipping services offered by Tink n Stink are:

Royal Mail Special Delivery by 1:00 pm

Royal Mail aims to deliver your parcel by 1:00 pm the next working day and provide end-to-end tracking with a signature on delivery. Please note orders placed after 1 pm on a Friday will be posted the following Monday and guaranteed for Tuesday morning instead. All orders must be placed by 2:00 pm for next-day delivery.

 

Royal Mail Tracked 24 and 48

Royal Mail Tracked 24 and 48 are end-to-end tracked services. Royal Mail will send tracking updates by SMS or email.

Royal Mail aims to deliver Tracked 24 the next working day and Royal Mail Tracked 48 within two to three working days after the collection of your parcel.

Royal Mail Special Delivery by 1 pm and  Tracked 24 parcels are delivered 7 days a week except Bank Holidays, Christmas Day, and Easter Sunday.

Royal Mail Tracked 48 has a delivery aim of two days for over 94% of our postcodes.

Other Delivery Options

If none of the delivery options available to you when checking out are not suitable for your needs, we do have a selection of courier options available. Please message us at sales@tinknstink.co.uk, and we can search our database for a more suitable delivery service. This service is available for both UK and International customers.

Bespoke Ordering

We are also happy to arrange courier deliveries for bigger bulk orders. In this instance, we ask that you contact us directly so that we can formulate an accurate cost for you. Use the email address sales@tinknstink.co.uk or our Contact Us Page detailing what you would like.

Incomplete Or Wrong Addresses

Please ensure you check your address, as once your order has been dispatched, we are not able to amend your delivery address, and you will be responsible for deliveries to incorrect or incomplete addresses.

An admin fee of £3.99 or the cost of your postage will be payable due to an incorrect or incomplete address supplied at the time of ordering. A payment request will be sent for parcels that are to be reposted which will need to be paid before a parcel is resent.

If you choose not to have your order reposted, we will deduct the postage cost from your order when we process your refund.